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Azalea Hospice

Contact · Tyler, Texas

We answer. Day or night.

Answered by a person who knows what it means to get this call. No service, no portal, no hold music. Call, text, or send a message — we will get back to you.

We come to you · Free · No paperwork

01Intake

(903) 555-0000

New patient inquiries, eligibility questions, and referrals. Answered Monday–Friday, 8 a.m. to 6 p.m.

02After-Hours Clinical Line

(903) 555-0001

Answered 24 hours, every day, by a registered nurse. For clinical questions and emergencies for current patients.

03Home Visit

Have a nurse come out →

We come to you — your home, your loved one's home, wherever's most comfortable. Free, no paperwork, just a conversation.

Accreditations & certifications

CMS

Medicare-Certified

CMS Provider · NPI #1700460789

TX

Texas-Licensed

DSHS HCSSA #020708

CHAP Accredited — Community Health Accreditation Partner

CHAP Accredited

Independent accreditation

04Send a Message

Not ready to call? Write to us.

Leave your name and a good number. We will reach out — by call or text, whichever you prefer.

This form is for general inquiries. For a medical emergency, call 911.

We respond within a few hours during business hours.

05Email

care@azaleahospice.com

For referrals, documentation requests, and non-urgent inquiries. We respond within one business day.

06Address

8746 Wurzbach Road, Suite 201E
San Antonio, Texas 78240

Headquartered in San Antonio — serving families throughout East Texas. We come to you.

07Before You Call

What to have ready.

You do not need to have everything organized before you call. We will guide the conversation. But if you have these things nearby, we can move quickly:

Patient's name and date of birth

We will use this to check Medicare eligibility and begin the admission record.

Primary diagnosis

The illness that is driving the decline — not necessarily every condition. If you are not sure, tell us what the doctor has said.

Attending physician's name

We will contact the physician directly to coordinate the evaluation and certification.

Current location

Home address, assisted living community, or hospital — wherever the patient is now.

If you do not have any of this, call anyway. A conversation is still worth having.

The line is open.

Answered by a person. Every time.

Call (903) 555-0000Home visit