Contact · Tyler, Texas
We answer. Day or night.
Answered by a person who knows what it means to get this call. No service, no portal, no hold music. Call, text, or send a message — we will get back to you.
We come to you · Free · No paperwork
01 —Call Us — 24/7
(903) 470-1994One number, answered around the clock. Our intake team handles new inquiries, eligibility, and referrals during business hours; a registered nurse answers nights, weekends, and holidays for current patients.
02 —Home Visit
Have a nurse come out →We come to you — your home, your family member's home, wherever's most comfortable. Free, no paperwork, just a conversation.
03 —Send a Message
Not ready to call? Write to us.
Leave your name and a good number. We will reach out — by call or text, whichever you prefer.
This form is for general inquiries. For a medical emergency, call 911.
04 —Email
care@azaleahospice.comFor referrals, documentation requests, and non-urgent inquiries. We respond within one business day.
05 —Service Area
Eight East Texas counties
Serving families throughout East Texas. We come to you.
06 —Before You Call
What to have ready.
You do not need to have everything organized before you call. We will guide the conversation. But if you have these things nearby, we can move quickly:
Patient's name and date of birth
We will use this to check Medicare eligibility and begin the admission record.
Primary diagnosis
The illness that is driving the decline — not necessarily every condition. If you are not sure, tell us what the doctor has said.
Attending physician's name
We will contact the physician directly to coordinate the evaluation and certification.
Current location
Home address, assisted living community, or hospital — wherever the patient is now.
If you do not have any of this, call anyway. A conversation is still worth having.